Terms and Conditions

Effective Date: January 2025

1. Acceptance of Terms

By accessing or using MiTrac's medical invoice tracking and management service (“Service”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

MiTrac provides a platform for tracking, organizing, and managing medical invoices and bills. Our Service includes:

  • Optical Character Recognition (OCR) for document processing
  • AI-powered data extraction from medical documents
  • Invoice organization and management tools
  • Household member collaboration features
  • Secure cloud storage for your documents

3. Account Registration

To use our Service, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account.

4. Subscription and Payment

Free Tier

MiTrac offers a free tier with limited document uploads per month. No credit card required to start using the free tier.

Subscription Plans

For unlimited uploads and premium features, paid subscription plans are available:

  • Monthly and annual billing options
  • Significant savings with annual plan
  • Automatic renewal unless cancelled
  • Current pricing available on our Pricing page
  • Prices subject to change with notice

Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.

5. User Content and Conduct

You retain ownership of all content you upload to our Service. By uploading content, you grant us a license to:

  • Process and analyze your documents using our OCR and AI technology
  • Store your documents securely on our servers
  • Display your content back to you through our Service

You agree not to upload any content that is illegal, harmful, or violates others' rights.

6. Privacy and Data Protection

Your privacy is important to us. Our use of your personal information is governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

7. Intellectual Property

All content, features, and functionality of our Service, including but not limited to text, graphics, logos, and software, are owned by MiTrac and protected by intellectual property laws.

8. Disclaimers

No Medical Advice

MiTrac is not a healthcare provider. Our Service is for organizational purposes only and does not provide medical advice, diagnosis, or treatment.

Accuracy of Information

While we strive for accuracy in our OCR and AI processing, we cannot guarantee 100% accuracy. You should verify all extracted information against your original documents.

9. Limitation of Liability

To the maximum extent permitted by law, MiTrac shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Service.

10. Indemnification

You agree to indemnify and hold harmless MiTrac and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@mitrac.co
Website: mitrac.co