Privacy Policy

Introduction

MiTrac (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical invoice tracking and management service.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and email address
• Phone number (optional)
• Medical invoice information you upload
• Payment information (processed securely through Stripe)

Automatically Collected Information

When you use our service, we automatically collect:

• Usage data and analytics
• Device and browser information
• IP address

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process your medical invoices using OCR and AI technology
• Send you service-related emails
• Process payments and manage subscriptions
• Improve our service and develop new features
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure cloud storage on AWS
• Regular security audits and updates
• Limited access to personal information

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only:

• With your consent
• To comply with legal obligations
• With service providers who assist in operating our service (e.g., Stripe for payments)
• To protect our rights and safety

Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@mitrac.co
Website: mitrac.co